FAQs
- How do credits work? Your plan loads credits monthly. Redeem them for print + swag.
- Do credits roll over? Yes—unused credits roll over for one quarter.
- What’s the typical turnaround? Design 1–2 days; print 2–3; swag 5–10; plus shipping.
- Can I refresh my brand later? Yes. Existing subscribers can redeem 8 credits (Light) or 16 credits (Full) for a Brand Refresh. First concepts 3–5 business days after intake; 2 business days/round for revisions.
- How do I request refills? Use the Portal (link sent after purchase) or email hello@brandrefillco.com.
- Can I cancel anytime? Yes—manage from your subscription link (see Manage Subscription page).
- Where do you ship? U.S. nationwide. Tracking provided.